Change the perception of your customer service in 7 days
Want to reduce your inbound service calls yet keep your customers happy?
Improve Customer retention and
satisfaction levels
Prevent unhappy customer
defection
Reduce customer service
costs
Dramatically increase use of chat
and self serve
How? It can be done in just
7 DAYS.
Start to change the way your customers think about your service in
just 1 WEEK.
Complete the form below and receive your "Ready-made Business Case" to help you justify, implement and start to gain benefits within just SEVEN DAYS.
Address the reason why 75% of customers who call may leave your company.
Get ahead of your competitors with this simple yet ground breaking new customer experience
Retain your disgruntled customers with very effective CPR (Cost Per Retention)
Submit the form below and receive the Business Case FREE with no obligation.
Please note: All requests will be screened. Only genuine requests from those in a positon to improve the customer experience within their company or organisation will be accepted.
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Feedback
- I resent organizations, in particular HMRC, wasting my time by doing 'commercials' between menu selections. e.g. 'Did you know that....?'Hayley, Chelmsford
- Sometimes, the list of menus doesn't even cover the option I need.. I think there should be an option to speak to someone on every level.Lorna, UK
- If a company makes it too difficult for me to contact them I will take my business elsewhere. Big companies should support this site.David, Glasgow
- I hate dealing with a machine. I prefer to talk to a living person,you can't discuss a problem with a machine!John, Sussex
- Auto-menus are an absolute pain. Companies who use them put profits before customers. I will move my business to a supplier because they offer a service where PEOPLE are at the end of the line.Louisa
- The impersonality of the Automated Phone Menus make me feel less valued as a customerBrian, UK