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Nigel Clarke
14.10.19

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Feedback

The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
Like the site. I don’t like phone menus – I feel that they are not there for my benefit, only for the company. Alex, Chichester UK
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
It seems that companies are trying to save themselves money at the expense of my phone billMatt, Brighton
The impersonality of the Automated Phone Menus make me feel less valued as a customerBrian, UK