Vodafone Pay As You Go Complaints Service
03333 048 069
Save Up To
56s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 9 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option. Warning - You will be asked for your mobile phone number, if you do not have one press * WARNING: This number has recently changed from an 0845 or similar number following a change in legislation. We believe the phone menu has not changed but will be checking it again soon. If you notice a change from the options on screen, please let us know
This is the menu you hear when you call. Simply click on the options you require to see the next level menu. We have given this service a 3 Star rating as this menu system falls short on design best practice with 17 options and 4 levels.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
Time saved
Information input required |
See warning messages for additional information about this service |
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If You Do Not Have a Valid Pay As You Go Number If you don't have a valid pay as you go number |
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If your phone is blocked or you need further information about our Vodafone freebies If your phone is blocked or you need further information about our Vodafone freebies |
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Information about top ups and about freedom freebies packs I can give you info about top ups and about freedom freebies packs |
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Information About Topping Up or Make a Top Up For info about topping up or to make a top up |
Requires mobile Number |
35s > |
Details About Freebie Awards If you want details about freebie awards |
35s > |
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Warning - You will not get through to an operator. You will be given the following information: New Vodafone freebies give you something back for free every time you top up. Whether you like to text and use the web or talk to friends and family in the UK or abroad there's a freebie for you
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Vodafone Freedom Freebies And for Vodafone freedom freebies |
Requires mobile Number |
35s > |
Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
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If you require a PUK code If you've entered the wrong pin to unlock your phone too many times you need a PUK code, to get this its 2 |
Requires mobile Number |
24s > |
Details about our products and services including Vodafone mobile internet and using your phone abroad For details about our products and services including Vodafone mobile internet and using your phone abroad |
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Text and Video Messaging Services Text and video messaging services p |
43s > |
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Warning - You will not get through to an operator. You will hear information about how to send a picture message.
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Vodafone Mobile Internet Services We have details about our great Vodafone mobile internet services |
43s > |
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Warning - You will not get through to an operator. You will be given information about about using Vodafone mobile internet
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Information Services And if its our fun and information services your after |
43s > |
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Warning - You will not get through to an operator. You will be given information about fun things Vodafone can do for you.
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Help Using Your Phone Abroad Or for help using your phone abroad |
43s > |
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Warning - You will not get through to an operator. You will be given details about using your phone abroad.
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Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
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info about top ups and about freedom freebies packs To amend your price plan, add offers and find out how to get more from your top up with Vodafone international |
24s > |
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Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
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Customer services If you need customer services |
19s > |
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If you're thinking of leaving us Or if you're thinking of leaving us |
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Move From Pay as You Go to Pay Monthly To move as pay as you go to pay monthly |
33s > |
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Thinking of Leaving Us If your thinking of leaving us |
33s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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Last Updated: April 2016 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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