Virgin Money
PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic. We are in the process of updating these details.
If you are a Virgin Money customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Virgin Money themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
Services Available
| Service | Phone Number | |
|---|---|---|
| Breakdown Cover | 0800 107 4149 | |
| Car Insurance - Existing Customers General Enquiries | 0844 335 6604 | View Menu |
| Car Insurance - Make a Claim | 0844 335 6108 | View Menu |
| Car Insurance - Renewal of Policy | 0800 456 1174 | View Menu |
| Card Servicing and Lost or Stolen Cards | 0800 015 0306 | View Menu |
| Credit Cards- Check your bills & balances | 07860 010 010 | |
| General Helpline - Existing Customers Only | 0870 024 0663 | View Menu |
| Home Emergency Assistance | 0800 917 6244 | |
| Home Insurance -General Enquiries (Existing Customers) | 0844 335 6661 | View Menu |
| Life Insurance (Existing Customers Only - Started Before December) | 0800 073 1777 | View Menu |
| Make a Complaint - Credit Cards | 0800 015 0306 | View Menu |
| Make a Complaint - Life Insurance (Started Since September 2009) | 0845 602 9199 | View Menu |
| Make a Complaint - MasterCards | 0845 460 1606 | View Menu |
| Make a Complaint - Mortgages - New Mortgage - Mortgage Balance - Redemption Statement | 0845 602 8301 | View Menu |
| Make a Complaint - Motor Insurance | 0844 335 6604 | View Menu |
| Make a Complaint - Pet Insurance | 0845 603 3585 | View Menu |
| Make a Complaint- Home Insurance | 0845 900 4127 | |
| Make a Complaint- Life Insurance (Started since sept 2005-August 2009) | 0845 601 9645 | |
| Make a Complaint- Travel Insurance | 0844 888 3935 | |
| Make a Complaint-Visa Cards | 0845 089 6278 | |
| Mortgages - Existing Customers - General Enquiries | 0845 602 8301 | View Menu |
| Pet Insurance - Update Your Policy, Make a Complaint | 0845 603 3585 | View Menu |
| Pet Insurance- Make A Claim | 0845 603 3588 | View Menu |
| Policy Renewal | 0800 456 1174 | View Menu |
| To Make a Claim | 0844 335 6137 | View Menu |
We welcome your views on Virgin Money in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request
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