Vanquis Bank Customer Service for Existing Customers
0871 770 5555
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
Report a card lost or stolen To report a card lost or stolen |
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Warning - Only lost or stolen calls can be handled on this line
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Continue to report your card as lost or stolen To continue |
57s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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Existing Vanquis customer If you're already a Vanquis customer |
Requires card number |
50s |
Help with E Vanquis, our online account management service For help with E Vanquis, our online account management service |
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Warning - You will be given the following information before the options: Have you tried our simple online help at www.vanquis.co.uk/evanquis/faq
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Hear our automated message on registering with E-Vanquis To hear our automated message on registering with E-Vanquis |
1m 31s > |
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Hear our automated message on resetting your E-Vanquis sign in details To hear our automated message on resetting your E-Vanquis sign in details |
1m 31s > |
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Warning - You will not get through to an operator. You will be given the following information: Go to E Vanquis and click on the forgotten internet id or forgotten pass code prompt on the relevant login page.
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Hear our automated message on registering for E-Vanquis mobile app Hear our automated message on registering for E-Vanquis mobile app |
1m 31s > |
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If you have tried the online help but still require assistance If you have tried the online help but still require assistance |
Requires card number |
1m 31s > |
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Have your card ready. You will be asked "Please enter your 16 digit card number"
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Go Back to Previous Menu Go Back to Previous Menu |
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Not already a Vanquis customer or have not heard about an application If you're not already a Vanquis customer or have not heard about an application |
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If you have already made an application for a card If you have already made an application for a card |
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Warning - You will be given the following information before the options: If your application has already been approved your card should be with you within 14 working days. If you have not yet been approved for a card but have made an application within the last 3 weeks. We will be processing your application and will contact you shortly.
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Speak to advisor If you still need to talk to someone |
1m 3s > |
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If you wish to opt out of Vanquis marketing If you wish to opt out of Vanquis marketing |
59s > |
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Helpful Hint - You will need to speak your name,address,email address and any telephone numbers that you would like us to remove from future Vanquis marketing communications. Please speak after the tone,when done press the # key.
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Last Updated: April 2016 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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