TV Licensing Payment or Savings Card Customers Contact Number
0300 555 0286
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If you have a TV licensing payment card or wish to pay for your license by cash instalments If you have a TV licensing payment card or wish to pay for your license by cash instalments |
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To apply to join the TV licensing payment card To apply to join the TV licensing payment card |
48s > |
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If you are an existing customer and want to check your account details or make a payment with a debit or credit card If you are an existing customer and want to check your account details or make a payment with a debit or credit card |
Additional personal information required |
49s |
For all other enquiries For all other enquiries |
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To order a replacement card To order a replacement card |
59s > |
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To change the address on your license To change the address on your license |
Additional personal information required |
1m 1s |
For all other enquiries For all other enquiries |
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If you are aged over 74 and would like to register for an over 75 license If you are aged over 74 and would like to register for an over 75 license |
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For information on where your National Insurance number can be found For information on where your National Insurance number can be found |
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If you are ready to register your details If you are ready to register your details |
1m 14s > |
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If you are ready to register your details If you are ready to register your details |
1m 8s > |
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For all other enquiries For all other enquiries |
1m 8s > |
Summary of how TV licensing will use your data Summary of how TV licensing will use your data |
30s > |
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WARNING You will hear the following two minute message with this option:
You can return to the main menu by pressing the # key. The BBC is the data controller of all personal data processed by TV Licensing. The BBC allows licensed companies to use the TV licensing trademark and processed TV Licensing information if they are contracted by the BBC to administer the collection of the television license fee and enforcement of the television licensing system. We do not sell or pass on your data to any third part that are not part of TV Licensing, unless required or permitted to do so by law. We are committed to safeguarding your personal information. Whenever you provide us with your personal information including amongst others, your name, address, telephone number and bank details we are legally obliged to use it in line with all laws concerning the protection of such information, including the data protection act 1998. Calls made to and from TV Licensing may be recorded or monitored to enable us to audit our customer service standards and ensure that we continuously improve them. Recordings of telephone calls are only kept for a limited amount of time. The majority of personal data is processed within the UK, however some data is processed outside of the European Economic area. We only allow the processing of personal data outside of the European Economic area when we are satisfied that there is an appropriate level of security and protection for our customers personal data and where appropriate contractual obligations and safeguards have been put in place. For more information about how your personal data is used please visit our website at TVlicensing.co.uk or speak to one of our advisors who will arrange for a copy to be sent to you.
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Last Updated: January 2017 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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