Transport for London (TFL) Customer Services Team
0343 222 1234
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
If you're calling about a child,11 to 15,16 plus,18 plus,60 plus or for any other Oyster photo card If you're calling about a child,11 to 15,16 plus,18 plus,60 plus or for any other Oyster photo card |
43s > |
If your call is about a blue Oyster card or contactless payment card including refunds If your call is about a blue Oyster card or contactless payment card including refunds |
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If your Oyster card has your name and photo printed on it If your Oyster card has your name and photo printed on it |
1m 10s > |
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If your blue Oyster card has been lost,stolen or has stopped working If your blue Oyster card has been lost,stolen or has stopped working |
1m 10s > |
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Buy a product on your Oyster card To buy a product on your Oyster card |
1m 10s > |
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If you're calling about a maximum fare on your blue Oyster card If you're calling about a maximum fare on your blue Oyster card |
1m 10s > |
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Contactless payment cards For contactless payment cards |
1m 10s > |
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Anything else to do with your blue Oyster card For anything else to do with your blue Oyster card |
1m 10s > |
Need help planning a journey? Need help planning a journey? |
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Automated journey planner For the automated journey planner |
43s > |
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If you're an elder or disabled person and need additional assistance in making your journey - speak to a customer services advisor If you're an elder or disabled person and need additional assistance in making your journey - speak to a customer services advisor |
43s > |
If your call is about lost property If your call is about lost property |
43s > |
Make a comment,suggestion or complaint about any other TFL service including London Streets Or to make a comment,suggestion or complaint about any other TFL service including London Streets |
43s > |
Hear how we use your data To hear how we use your data |
43s > |
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Helpful Hint - After hearing the information you require TFL will repeat the main menu options for you.
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Last Updated: November 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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