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Thames Water

PLEASE NOTE:   Some  phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic.   We are in the process of updating these details.

If you are a Thames Water customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Thames Water themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers? 


Services Available

Service Phone Number
Business to Business Calls 0203 577 8000
Moving Home 0845 9200 888
Water Meters 0845 9200 888
Your Bill and Account 0800 980 8800View Menu
Your Bill and Account 08450845 9200 888View Menu
Your Drains and Sewers 0800 009 3964View Menu
Your Drains and Sewers 08450845 9200 800View Menu
Your Water Supply 0800 316 9800

We welcome your views on Thames Water in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request

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