Tesco Grocery Enquiries
0800 323 4040
Save Up To
1m 4s
This service has been given a 4 Star rating for a good menu design, keeping the number of options (16) and levels (2) low. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
view all
WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
Time saved
Speak to someone about your grocery order To speak to someone about your grocery order |
||
Order due to be delivered today which has not yet arrived If you're calling about an order due to be delivered today which has not yet arrived |
52s > |
|
Speak to someone about a click and collect grocery order which is picked up from store To speak to someone about a click and collect grocery order which is picked up from store |
52s > |
|
If you've subscribed to delivery saver and have a query about an order or your plan If you've subscribed to delivery saver and have a query about an order or your plan |
52s > |
|
Any other queries about your home delivery order For any other queries about your home delivery order |
52s > |
Help using club card vouchers online at Tesco.com If you need help using club card vouchers online at Tesco.com |
30s > |
Technical help using our website For technical help using our website |
||
Speak to someone about logging in to or registering for an online grocery account To speak to someone about logging in to or registering for an online grocery account |
1m 4s > |
|
Help at check out For help at check out |
1m 4s > |
|
Help with booking a delivery slot or adding items to your shopping basket For help with booking a delivery slot or adding items to your shopping basket |
1m 4s > |
|
Any other queries about your home delivery order For any other queries about your home delivery order |
1m 4s > |
All other enquiries For all other enquiries |
||
Order due to be delivered today which has not yet arrived If you're calling about an order due to be delivered today which has not yet arrived |
52s > |
|
Speak to someone about a click and collect grocery order which is picked up from store To speak to someone about a click and collect grocery order which is picked up from store |
52s > |
|
If you've subscribed to delivery saver and have a query about an order or your plan If you've subscribed to delivery saver and have a query about an order or your plan |
52s > |
|
Any other queries about your home delivery order For any other queries about your home delivery order |
52s > |
Last Updated: September 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
PleasePress1.com welcomes opinions and reviews from consumers. In line with our fair and impartial ratings policy, we actively moderate all posts submitted. Any posts suspected to be false or misleading in any way will not be published.