Phoning Call Centres? Get through their menus quickly
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PLEASE NOTE:   Some  phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic.   We are in the process of updating these details.

If you are a RBS customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are RBS themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers? 


Services Available

Service Phone Number
Bank Account Fraud (Includes debit card, payment and cheque transactions)0800 161 5152View Menu
Cards Blocked Abroad0345 724 2424View Menu
Credit Card Fraud - Business Customers0345 300 4351View Menu
Credit Card Fraud - Personal Customers0345 300 4350View Menu
General banking queries03457 242 424View Menu
Lost or Stolen Cards and Chequebooks (UK)0370 600 0459View Menu
Lost or Stolen Cards and Chequebooks (from Abroad)44 1268 500 81
Minicom Customers0800 917 0526
Returning a call from our automated service in relation to your debit card0845 356 0010View Menu

We welcome your views on RBS in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request

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