Phoning Call Centres? Get through their menus quickly
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PLEASE NOTE:   Some  phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic.   We are in the process of updating these details.

If you are a Npower customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Npower themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers? 


Services Available

Service Phone Number
Billing, Payment and General Enquiries (Landlines)0800 073 3000View Menu
Billing, Payment and General Enquiries (Mobile)0330 100 3000
Complaints Team (Landlines)0800 316 9328View Menu
Complaints Team (Mobile)0330 100 8628
Moving Home (Landlines)0800 316 8558View Menu
Moving Home (Mobile)0330 100 8658
Technical Enquiries (Landlines)0800 316 9331View Menu
Technical Enquiries (Mobile)0330 100 8601

We welcome your views on Npower in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request

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