MBNA Identity Protection - Customer Services
0844 848 4277
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
General policy enquiries, updates or cancellations If you're calling for general policy enquiries, updates or cancellations |
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If your query relates to our website including access to your credit report If your query relates to our website including access to your credit report |
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Help logging in to our members area If you need help logging in to our members area |
1m 16s > |
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Credit report queries including help obtaining your credit report For credit report queries including help obtaining your credit report |
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If you require help accessing your credit report If you require help accessing your credit report |
1m 37s > |
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If you've received an alert or wish to discuss the content of your credit report If you've received an alert or wish to discuss the content of your credit report |
1m 37s > |
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Hear the Experian terms and conditions before proceeding with your application If you wish to hear the Experian terms and conditions before proceeding with your application |
1m 37s > |
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If your query doesn't relate to your Experian credit report or alert If your query doesn't relate to your Experian credit report or alert |
1m 37s > |
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Query relates to data patrol If your query relates to data patrol |
1m 16s > |
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Help with your identity protection software For help with your identity protection software |
1m 16s > |
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All other enquiries For all other enquiries |
1m 16s > |
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If you think you have been a victim of identity theft If you think you have been a victim of identity theft |
56s > |
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Discuss your renewal or are thinking of leaving us If you want to discuss your renewal or are thinking of leaving us |
56s > |
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All other enquiries For all other enquiries |
56s > |
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If you don't have a touch tone phone If you don't have a touch tone phone please hold with your policy information to hand |
33s > |
If you're calling in response to the CPP compensation scheme,have received a claim letter or wish to enquire about this scheme If you're calling in response to the CPP compensation scheme,have received a claim letter or wish to enquire about this scheme |
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Hear the website address To hear the website address and end the call |
43s > |
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Warning - You will not get through to an operator. You will be given the following information: For full details of the scheme please visit www.cppredressscheme.co.uk this site contains full details of the scheme and how customers may be affected.
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Continue to hold for an advisor To continue to hold for an advisor |
43s > |
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Last Updated: March 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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