Liverpool Victoria Insurance Company Home Insurance - Service Your Policy
0845 608 1075
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
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1m 8s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 3 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.
We have rated this a 2 Star menu design as it gives little thought to the customer with a total of 46 options and 5 levels. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
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Car insurance policy If you're calling about your car insurance policy |
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Discuss or make changes to your policy To discuss or make changes to your policy |
33s > |
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Direct debit payments If it's about your direct debit payments |
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Make a payment only To make a payment only |
44s > |
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Discuss or make changes to your monthly payment plan To discuss or make changes to your monthly payment plan |
44s > |
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Having trouble with your monthly payments If you're having trouble with your monthly payments |
44s > |
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Renew your insurance To renew your insurance |
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Ask a question or make a change to your renewal To ask a question or make a change to your renewal |
41s > |
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Make a payment only To make a payment only |
41s > |
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Thinking about leaving us Thinking about leaving us |
41s > |
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New quote For a new quote |
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New quote If you're calling for a new quote |
39s > |
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Already had a quote If you've already had a quote |
39s > |
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Any claims query And for any claims query |
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Windscreen or glass damage claim If you need to claim for windscreen or glass damage |
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Arrange for glass repair or replacement To arrange for glass repair or replacement |
1m 8s > |
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Talk to us about your existing appointment Or to talk to us about your existing appoinment |
1m 8s > |
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Report a new motor incident To report a new motor incident |
57s > |
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Talk about vehicle repairs and courtesy car arrangements on an existing claim To talk about vehicle repairs and courtesy car arrangements on an existing claim |
57s > |
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If your vehicle has been or is in the process of being written on and you wish to discuss this If your vehicle has been or is in the process of being written off and you wish to discuss this |
57s > |
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Recover costs of a claim from a third party And to recover costs of a claim from a third party |
57s > |
Home insurance policy If it's a home insurance policy |
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Discuss or make changes to your policy To discuss or make changes to your policy |
32s > |
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About your direct debit payments If its about your direct debit payments |
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Make a payment only To make a payment only |
42s > |
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Discuss or make changes to your monthly payment plan To discuss or make changes to your monthly payment plan |
42s > |
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If you're having trouble with your monthly payments If you're having trouble with your monthly payments |
42s > |
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Renew your insurance To renew your insurance |
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Ask a question on make a change to your renewal To ask a question on make a change to your renewal |
40s > |
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Make a payment only To make a payment only |
40s > |
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If you're thinking about leaving us Or if you're thinking about leaving us |
40s > |
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New quote For a new quote |
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New quote If you're calling for a new quote |
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If you'd like to know more about how we use your information If you'd like to know more about how we use your information |
41s > |
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To speak to an operator Otherwise we'll put you through to our people |
37s > |
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If you've already had a quote If you've already had a quote |
37s > |
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Any claim query For any claim query |
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Report a new home claim To report a new home claim |
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Report storm damage To report storm damage |
45s > |
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Fire claim For a fire claim |
45s > |
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Any other new home claim And for any other new home claim |
45s > |
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Talk about an existing claim Or to talk about an existing claim |
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Contents or window claim If your call is about a contents or window claim |
44s > |
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Buildings claim If it's about a buildings claim |
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If you've used Davis Building Validation team, Eastwell's or Mitie If you've used Davis Building Validation team, Eastewell's or Mitie |
52s > |
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If you've used any other tradesman If you've used any other tradesman |
52s > |
Last Updated: November 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
PleasePress1.com welcomes opinions and reviews from consumers. In line with our fair and impartial ratings policy, we actively moderate all posts submitted. Any posts suspected to be false or misleading in any way will not be published.
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