Lastminute Customer Service (All Except Package & Spa Holidays)
0800 083 4000
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2m 12s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 6 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.
We have rated this a 2 Star menu design as it gives little thought to the customer with a total of 58 options and 5 levels. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
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Make a new booking To make a new booking |
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Flight only bookings For flight only bookings |
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Flight to the UK or other European destinations For a flight to the UK or other European destinations |
50s > |
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USA or Canada For USA or Canada |
50s > |
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Rest of the world For the rest of the world |
50s > |
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Hear the Options Again Hear the Options Again |
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Hotel only bookings For hotel only |
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Hotel in London For a hotel in London |
47s > |
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Hotel anywhere else in the UK or Europe For a hotel anywhere else in the UK or Europe |
47s > |
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Hotel and the rest of the world For a hotel and the rest of the world |
47s > |
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City breaks including Dubai,Las Vegas and Marrakesh For city breaks including Dubai,Las Vegas and Marrakesh |
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City breaks in Europe For city breaks in Europe |
44s > |
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Rest of the world For the rest of the world |
44s > |
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Hear the Options Again Hear the Options Again |
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Holidays For holidays |
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Mediterranean holidays including Turkey and Egypt For Mediterranean holidays including Turkey and Egypt |
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European City breaks and US destinations including Las Vegas,New York and Chicargo For European city breaks and US destinations including Las Vegas,New York and Chicargo |
1m 29s > |
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If you have a booking reference If you have a booking reference |
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If your existing booking number begins with a 7 If your existing booking number begins with a 7 |
1m 39s > |
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If it begins with any other number If it begins with any other number |
1m 39s > |
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If you wish to make a new booking and don't have a booking reference If you wish to make a new booking and don't have a booking reference |
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Holidays in Europe including Majorca, The Algarve, The Greek Islands and Spain For holidays in Europe including Majorca,The Algarve,The Greek Islands and Spain |
2m 12s > |
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Holidays in North Africa including Cyprus, The Canary Islands, Tunisia, Turkey and the Red Sea For holidays in North Africa including Cyprus,The Canary Islands,Tunisia,Turkey and The red sea |
2m 12s > |
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World wide holidays including the USA,Caribbean,Australia and the Far East For worldwide holidays including the USA,Caribbean,Australia and the Far East |
2m 12s > |
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Group bookings For group bookings |
2m 12s > |
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Ski holidays And for ski holidays |
2m 12s > |
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If you're looking for inspiration and have not decided where to go If you're looking for inspiration and have not decided where to go |
1m 29s > |
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European city breaks For European City breaks |
1m 1s > |
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Worldwide holidays including Caribbean and Indian Ocean For worldwide holidays including Caribbean and Indian Ocean |
1m 1s > |
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Warning - Whilst calling Lastminute.com we have found sometimes they give you options off of this one but it all depends on how busy they are.
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Worldwide breaks including New York and Dubai For worldwide breaks including New York and Duabi |
1m 1s > |
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Hear the Options Again Hear the Options Again |
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Group booking of more than 9 people For group bookings of more than 9 people |
35s > |
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Car hire For car hire |
35s > |
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Lifestyle products such as gifts,theatres and event bookings Or for lifestyle products such as gifts,theatre's and event bookings |
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Spa For spa |
46s > |
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Experiences For experiences |
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More information or to purchase a voucher For more information or to purchase a voucher |
59s > |
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If you already have a voucher and would like some assistance If you already have a voucher and would like some assistance |
59s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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All other enquiries Or for all other enquiries |
46s > |
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Anything else including theatre For anything else including theatre |
46s > |
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Hear the Options Again Hear the Options Again |
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Existing bookings For existing bookings |
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Flight bookings For flight bookings |
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If you're travelling within the next 48 hours If you're travelling within the next 48 hours |
49s > |
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If your enquiry is regarding a cancellation or amendment If your enquiry is regarding a cancellation or amendment |
49s > |
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Any other enquiry For any other enquiry |
49s > |
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Package or city break bookings For package or city break bookings |
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If you're travelling within the next 48 hours If you're travelling within the next 48 hours |
49s > |
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If your enquiry is regarding a cancellation or amendment If your enquiry is regarding a cancellation or amendment |
49s > |
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Any other enquiry For any other enquiry |
49s > |
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Hotel only bookings For hotel only bookings |
33s > |
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Holidays For holidays |
33s > |
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Car hire only For car hire only |
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If you have booked car hire as part of a package booking If you have booked car hire as part of a package booking |
44s > |
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Stand alone car hire booking For a stand alone car hire booking |
44s > |
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Any other bookings For any other bookings |
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Spa For spa |
42s > |
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Experiences For experiences |
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More information or to purchase a voucher For more information or to purchase a voucher |
59s > |
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If you already have a voucher and would like some assistance If you already have a voucher and would like some assistance |
59s > |
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All other enquiries Or for all other enquiries |
42s > |
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Anything else For anything else |
42s > |
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Hear the Options Again Hear the Options Again |
Last Updated: June 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
PleasePress1.com welcomes opinions and reviews from consumers. In line with our fair and impartial ratings policy, we actively moderate all posts submitted. Any posts suspected to be false or misleading in any way will not be published.
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