HMRC Online Services Helpdesk

Helpful Hint - Our advisor's can't deal with your enquiry on this line, you'll need to call the VAT and excise helpline on 0300 200 3700. There's more information online at hmrc.go.uk/businesses

Helpful Hint - You can register online at hmrc.gov.uk/selfemployed. If you're having difficulty registering online call the newly self employed helpline on 0300 200 3504.

Helpful Hint - There are certain circumstances in which you'll need to register for self assessment. For more information go to hmrc.gov.uk/taxreturn. If you're not self employed you can either download a form SA1 from our website hmrc.gov.uk/sa1, or you can call the self assessment helpline on 0300 200 3310. Once a record has been set up we'll send you a letter with your 10 digit unique tax payer reference, this is also called a UTR. Keep this safe as you'll need the UTR if you wish to register to use our online services.

Helpful Hint - We can't register you over the phone on this line. You'll find more information about registering for our online services at hmrc.gov.uk/online

Helpful Hint - In that case you'll need to call the self assessment helpline, you can reach them on 0300 200 3310

Helpful Hint - If you've input the wrong user ID or password 3 times in a row whilst trying to log in the account will be locked for 2 hours, during which time we can't unlock it for you. You'll need to try again after 2 hours. If you've lost your user ID or password we can't tell you these over the phone, we can send user ID's to you by post but this will take up to 10 days or 21 days if you reside outside the UK. The quickest way is to go online at hmrc.gov.uk/login and follow the links. If you've lost both your user ID and password you can use the secure online form to request replacements, go to hmrc.gov.uk/onlinehelp. If you've submitted your tax return online previously you won't need to register again, your user ID and password will remain the same.

Helpful Hint - If your activation code has expired, you've not received it or you've lost it we can't tell you this over the phone or request this for you. If you know your user ID and password you can request a new code from our website hmrc.gov.uk/login, just follow the link for lost or expired activation code. If you've previously register for and used your self assessment account you don't need to activate it again. Just log in with your previous user ID and password. The activation code takes up to 10 days to be received by post or 21 days if you reside outside the UK. Now if you've been waiting longer than that please hold on a moment.

Helpful Hint - You can check if your return has been received by logging into your online account which will display the date of receipt on your tax return options page. If you haven't received an email and you're using HMRC software go back to section 8 submit your return, and you'll need to click on the "next" button and follow the on screen instructions to send your return. If you've submitted your return on time but you've still received your late filing penalty please hold on a moment.

Helpful Hint - If you've received a late payment penalty and wish to appeal this, our advisor's can't help you on this line. You'll need to follow the instructions on the penalty letter you've received. Now You can't make self assessment payments on this line, there are many ways in which you can make a payment go to hmrc.gov.uk/payinghmrc. Or for self assessment payments only you can call the self assessment payment line on 0300 200 3402.

Helpful Hint - If you've received a message saying sub-contractor verification not found, check all the information has been included and that it's correct. You'll find full details on verifying sub-contractors at hmrc.gov.uk/cisverification. To verify sub-contractors over the phone please call the construction industry team helpline on 0300 200 3210.

Helpful Hint - In that case you'll need to ring the construction industry scheme helpline, you can reach them on 0300 200 3210. You'll also find help and information online at hmrc.gov.uk/ciserrors.

Helpful Hint - Please note we can't register you over phone. You'll find more information about registering for online services at hmrc.go.uk/online.

Helpful Hint - If you've input the wrong user ID or password 3 times in a row whilst trying to log in the account will be locked for 2 hours, during which time we can't unlock it for you. You'll need to try again after 2 hours. If you've lost your user ID or password we can't tell you these over the phone, we can send user ID's to you by post but this will take up to 10 days or 21 days if you reside outside the UK. The quickest way is to go online at hmrc.gov.uk/login and follow the links. If you've lost both your user ID and password you can use the secure online form to request replacements, go to hmrc.gov.uk/onlinehelp. If you've submitted your tax return online previously you won't need to register again, your user ID and password will remain the same.

Helpful Hint - If your activation code has expired, you've not received it or you've lost it we can't tell you this over the phone or request this for you. If you know your user ID and password you can request a new code from our website hmrc.gov.uk/login, just follow the link for lost or expired activation code. If you've previously register for and used your self assessment account you don't need to activate it again. Just log in with your previous user ID and password. The activation code takes up to 10 days to be received by post or 21 days if you reside outside the UK. Now if you've been waiting longer than that please hold on a moment.

Helpful Hint - If you need help with employer forms or have a question about tax you'll need to ring the employers helpline, you can reach them on 0300 200 3200. You'll also fine help with all that and more payroll task's online at hmrc.gov.uk/payerti.

Helpful Hint - For information about how to install our basic PAYE tools and check that you have the latest version, just go to hmrc.gov.uk/basicpayetools. You'll find information about operating PAYE in real time and getting started online at hmrc.gov.uk/payerti.

Helpful Hint - If you've received an error message you'll need to follow the message displayed on the screen. You'll also find further help with a number of common errors online at hmrc.gov.uk/rtireporting. Now if you've received an error message and you're using third party software, you'll need to contact your software provider in the first instance.

Helpful Hint - If you've input the wrong user ID or password 3 times in a row whilst trying to log in the account will be locked for 2 hours, during which time we can't unlock it for you. You'll need to try again after 2 hours. If you've lost your user ID or password we can't tell you these over the phone, we can send user ID's to you by post but this will take up to 10 days or 21 days if you reside outside the UK. The quickest way is to go online at hmrc.gov.uk/login and follow the links. If you've lost both your user ID and password you can use the secure online form to request replacements, go to hmrc.gov.uk/onlinehelp. If you've submitted your tax return online previously you won't need to register again, your user ID and password will remain the same.

Helpful Hint - If your activation code has expired, you've not received it or you've lost it we can't tell you this over the phone or request this for you. If you know your user ID and password you can request a new code from our website hmrc.gov.uk/login, just follow the link for lost or expired activation code. If you've previously register for and used your self assessment account you don't need to activate it again. Just log in with your previous user ID and password. The activation code takes up to 10 days to be received by post or 21 days if you reside outside the UK. Now if you've been waiting longer than that please hold on a moment.

Helpful Hint - If you've input the wrong user ID or password 3 times in a row whilst trying to log in the account will be locked for 2 hours, during which time we can't unlock it for you. You'll need to try again after 2 hours. If you've lost your user ID or password we can't tell you these over the phone, we can send user ID's to you by post but this will take up to 10 days or 21 days if you reside outside the UK. The quickest way is to go online at hmrc.gov.uk/login and follow the links. If you've lost both your user ID and password you can use the secure online form to request replacements, go to hmrc.gov.uk/onlinehelp. If you've submitted your tax return online previously you won't need to register again, your user ID and password will remain the same.

Helpful Hint - If your activation code has expired, you've not received it or you've lost it we can't tell you this over the phone or request this for you. If you know your user ID and password you can request a new code from our website hmrc.gov.uk/login, just follow the link for lost or expired activation code. If you've previously register for and used your self assessment account you don't need to activate it again. Just log in with your previous user ID and password. The activation code takes up to 10 days to be received by post or 21 days if you reside outside the UK. Now if you've been waiting longer than that please hold on a moment.

Helpful Hint - For more information about registering for the co-operation tax online services go to hmrc.gov.uk/ctonline.

Helpful Hint - You'll find help and information on how to adjust your trust settings at hmrc.gov.uk/cttrustsettings. If you've just activated your service you'll need to wait 48 hours before you can download the CT 600 form.

Alright, in that case you'll need to contact your tax advisor or phone the corporation tax helpline on 0300 200 3410.You'll also find help and information online at hmrc.gov.uk/ct. Or if you're having a problem with your accounts template or other online issues you can find help and information at hmrc.gov.uk/serviceissues.

Our advisor's can't deal with your enquiry on this line. You'll need to call the VAT and Excise helpline on 0300 200 3700. There's more information online at hmrc.gov.uk/businesses.

Helpful Hint - You can register online at hmrc.gov.uk/selfemployed. If you're having difficulty registering online call the newly self employed helpline on 0300 200 3504.

Helpful Hint - There are certain circumstances in which you'll need to register for self assessment. For more information go to hmrc.gov.uk/taxreturn. If you're not self employed you can either download a form SA1 from our website hmrc.gov.uk/sa1, or you can call the self assessment helpline on 0300 200 3310. Once a record has been set up we'll send you a letter with your 10 digit unique tax payer reference, this is also called a UTR. Keep this safe as you'll need the UTR if you wish to register to use our online services.

Helpful Hint - We can't register you over the phone on this line. You'll find more information about registering for our online services at hmrc.gov.uk/online

Helpful Hint - In that case you'll need to call the self assessment helpline, you can reach them on 0300 200 3310

Helpful Hint - If you've input the wrong user ID or password 3 times in a row whilst trying to log in the account will be locked for 2 hours, during which time we can't unlock it for you. You'll need to try again after 2 hours. If you've lost your user ID or password we can't tell you these over the phone, we can send user ID's to you by post but this will take up to 10 days or 21 days if you reside outside the UK. The quickest way is to go online at hmrc.gov.uk/login and follow the links. If you've lost both your user ID and password you can use the secure online form to request replacements, go to hmrc.gov.uk/onlinehelp. If you've submitted your tax return online previously you won't need to register again, your user ID and password will remain the same.

Helpful Hint - If your activation code has expired, you've not received it or you've lost it we can't tell you this over the phone or request this for you. If you know your user ID and password you can request a new code from our website hmrc.gov.uk/login, just follow the link for lost or expired activation code. If you've previously register for and used your self assessment account you don't need to activate it again. Just log in with your previous user ID and password. The activation code takes up to 10 days to be received by post or 21 days if you reside outside the UK. Now if you've been waiting longer than that please hold on a moment.

Helpful Hint - You can check if your return has been received by logging into your online account which will display the date of receipt on your tax return options page. If you haven't received an email and you're using HMRC software go back to section 8 submit your return, and you'll need to click on the "next" button and follow the on screen instructions to send your return. If you've submitted your return on time but you've still received your late filing penalty please hold on a moment.

Helpful Hint - If you've received a late payment penalty and wish to appeal this, our advisor's can't help you on this line. You'll need to follow the instructions on the penalty letter you've received. Now You can't make self assessment payments on this line, there are many ways in which you can make a payment go to hmrc.gov.uk/payinghmrc. Or for self assessment payments only you can call the self assessment payment line on 0300 200 3402.

Helpful Hint - If you have a query with your tax credit claim you'll need to ring the tax credits helpline, you can reach them on 0345 300 3900. You'll also find help and information online at hmrc.gov.uk/taxcredits.

Helpful Hint - Our advisor's can't deal with your enquiry on this line, you'll need to contact the tax's helpline, you can reach them on 0300 200 3300. You'll also find lots of help and information online at hmrc.gov.uk/incometax.