Halifax Mortgages - Customer Services
03458 50 37 05
Save Up To
1m 3s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 21 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.
We have rated this service as average because it includes Voice Recognition and/or Account Numbers (or similar inputs).
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
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Check your balance, order or discuss a statement To check your balance, order or discuss a statement |
37s > |
If youre unable to make your current payment or your account is in arrears If youre unable to make your current payment or your account is in arrears |
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If your account is already in arrears If your account is already in arrears |
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Make a debit card paymet If you'd like to make a debit card payment |
Requires account number |
59s > |
Discuss a payment arrangement To discuss a payment arrangement |
59s > |
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If you're unable to make your payment If you're unable to make your payment |
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Mortgage with Halifax If your call is regarding a mortgage with the Halifax |
55s > |
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Bank of Scotland Bank of Scotland |
55s > |
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The Mortgage business The mortgage business |
55s > |
Discuss your direct debit including amending the payment date or make a payment to your mortgage account If you would like to discuss your direct debit including amending the payment date or make a payment to your mortgage account |
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Discuss your direct debit To discuss your direct debit |
44s > |
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Make a debit card payment Or to make a debit card payment |
44s > |
Discuss switching your mortgage type,changing the length or if your current interest rate is coming to an end To discuss switching your mortgage type,changing the length or if your current interest rate is coming to an end |
37s > |
Anything else including an update on an existing mortgage application For anything else including an update on an existing mortgage application |
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If you've already applied for a mortgage and checking on the progress of your application If you've already applied for a new mortgage and you're checking on the progress of your application |
54s > |
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Apply for a new mortgage now If you'd like to apply for a new mortgage now |
54s > |
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If you have a mortgage with us and would like to borrow more money If you have a mortgage with us and you would like to borrow more money |
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If your account number begins with an A If your account number begins with an A |
1m 3s > |
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Anything else Otherwise |
1m 3s > |
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Anything else Or for anything else |
54s > |
If you're a solicitor If you're a solicitor |
37s > |
Last Updated: July 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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