First Great Western Customer Services Team
03457 000 125
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
Fares and timetable enquiries For fares and timetable enquiries - you will be transferred to National Rail enquiries |
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Automated train tracker service If you're looking for train times or fares to use our automated train tracker service |
45s > |
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Speak to an advisor Speak to an advisor |
45s > |
Nectar card related questions,tickets purchased online or for any web support related matters For Nectar card related questions,tickets purchased online or for any web support related matters |
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Nectar Card related questions For Nectar Card related questions |
31s > |
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Web support For web support |
31s > |
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Next available advisor For the next available advisor |
31s > |
Purchase tickets or discuss tickets you have purchased To purchase tickets or discuss tickets you have purchased |
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Ticket sales using credit or debit card For ticket sales using credit or debit card |
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Purchase tickets for our over night sleeper service between London and South West and visa-versa If you'd like to purchase tickets for our over night sleeper service between London and South West and visa-versa |
1m 12s > |
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Purchase any other tickets If you'd like to purchase any other ticket |
1m 12s > |
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If you have any enquiries regarding a ticket you've already purchased If you have any enquiries regarding a ticket you've already purchased |
58s > |
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Group travel of 10 or more people For group travel of 10 or more people |
58s > |
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Isle of Scilly tickets For Isle of Scilly tickets |
58s > |
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To purchase a season ticket To purchase a season ticket |
58s > |
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Next advisor For the next tele-sales advisor |
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Purchase tickets for our over night sleeper service between London and South-west and visa-versa If you would like to purchase tickets for our over night sleeper service between London and South-west and visa-versa |
1m 33s > |
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Purchase any other tickets If you would like to purchase any other tickets |
1m 33s > |
Customer services and lost property Customer services and lost property |
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General enquiries For general enquiries |
47s > |
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Lost property Lost property |
47s > |
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Register a complaint Register a complaint |
47s > |
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More options More options |
31s > |
Last Updated: June 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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