Esure Insurance Claims
0845 603 7872
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Yes,I'm calling regarding any windscreen or glass related damage Are you calling regarding any windscreen or glass related damage to your vehicle? |
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Arrange for glass repair or replacement To arrange for glass repair or replacement |
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If your car insurance includes glass cover or you have an account with us If your car insurance includes glass cover or you have an account with us |
1m 0s > |
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If your insurance is third party or you do not have glass cover If your insurance is third party or you do not have glass cover |
1m 0s > |
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If you're not sure what glass cover you have If you are not sure |
45s > |
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Talk to us about your existing appointment Or to talk to us about your existing appointment |
45s > |
No, I'm not calling regarding any windscreen or glass related damage No |
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Yes,I'm an Esure customer,customer representative or driver of the Esure vehicle Are you an Esure customer,customer representative or driver of the Esure vehicle? |
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Yes, I'm calling to report an accident or incident for the first time or are you the driver and are calling to report an injury to yourself Are you calling to report an accident or incident for the first time or are you the driver and are calling to report an injury to yourself for yes |
45s > |
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No, I'm not calling to report an accident or incident for the first time or are you the driver and are calling to report an injury to yourself No |
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Yes I'm calling to discuss my no claims discount renewal or any other policy query Are you calling to discuss your no claims discount renewal or any other policy query yes |
53s > |
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No I'm not calling to discuss my no claims discount renewal or any other policy query No |
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Repairs or total loss of a vehicle If your call is regarding repairs or total loss of a vehicle |
1m 5s > |
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Discuss policy excess or injuries to you or your passenger If you're calling to discuss policy excess or injuries to you or your passenger |
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If the other party is responsible for the accident If the other party is responsible for the accident |
1m 11s > |
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Further options For further options |
1m 11s > |
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No I'm not an Esure customer,customer representative or driver of the Esure vehicle No |
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Yes, I'm calling to report an accident for the first time Are you calling to report an accident for the first time, yes |
42s > |
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No, I'm not calling to report an accident for the first time No |
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Yes I'm calling to accept responsibility Are you calling to accept responsibility yes |
49s > |
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No I'm not calling to accept responsibility No |
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If you're other party involved in the accident If you're other party involved in the accident |
59s > |
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If you're a representing the other party involved in the accident If you're a representing the other party involved in the accident |
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Discuss liability on a claim involving injury If you're calling to discuss liability on a claim involving injury |
1m 8s > |
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If you're calling to discuss a claim involving credit hire If you're calling to discuss a claim involving credit hire |
1m 8s > |
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Anything else For anything else |
1m 8s > |
Last Updated: March 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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