Endsleigh Insurance Prepaid Cards - Contact Us

0845 872 0821

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1m 37s

WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 38 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.

This is the menu you hear when you call. Simply click on the options you require to see the next level menu. We have given this service a 3 Star rating as this menu system falls short on design best practice with 35 options and 4 levels.

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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.

Phone Menu Options

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Check your balance,get a pin,move funds or manage your card To check your balance,get a pin,move funds or manage your card
Hear your pin To hear your pin	Please enter your E-Count number	51s >
Check your balance To check your balance
Foreign exchange rates For foreign exchange rates	Please enter your E-Count number	1m 24s >
Card balance enquiries For card balance enquiries	Please enter your E-Count number	1m 24s >
E-Count balance enquiries For E-Count balance enquiries	Please enter your E-Count number	1m 24s >
More information about the E-Count balance For more information about the E-Count balance		1m 24s >
Warning - By selecting this option you will be stuck in a loop as this repeats the previous options
To move funds between your cards and E-Count To move funds between your cards and E-Count	Please enter your E-Count number	1m 24s >
Manage your cards To manage your cards
Lock a card To lock a card	Please enter your E-Count number	1m 34s >
Unlock a card To unlock a card	Please enter your E-Count number	1m 34s >
Stop a card To stop a card	Please enter your E-Count number	1m 34s >
To move funds,block or unblock To move funds,block or unblock
Foreign exchange rates For foreign exchange rates	Please enter your E-Count number	1m 26s >
Card balance enquiries For card balance enquiries	Please enter your E-Count number	1m 26s >
E-Count balance enquiries For E-Count balance enquiries	Please enter your E-Count number	1m 26s >
More information about the E-Count balance For more information about the E-Count balance		1m 26s >
Warning - By selecting this option you will be stuck in a loop as this repeats the previous options
To move funds between your cards and E-Count To move funds between your cards and E-Count	Please enter your E-Count number	1m 26s >
Manage your cards To manage your cards
Lock a card To lock a card	Please enter your E-Count number	1m 37s >
Unlock a card To unlock a card	Please enter your E-Count number	1m 37s >
Stop a card To stop a card	Please enter your E-Count number	1m 37s >

Locate a recent deposit or loan To locate a recent deposit or loan		40s >
Massively long message here. If you got here by mistake you can return to the main menu by pressing 1

If you've received a replacement card and need to unblock it If you've received a replacement card and need to unblock it
Foreign exchange rates For foreign exchange rates	Please enter your E-Count number	1m 13s >
Card balance enquiries For card balance enquiries	Please enter your E-Count number	1m 13s >
E-Count balance enquiries For E-Count balance enquiries	Please enter your E-Count number	1m 13s >
More information about the E-Count balance For more information about the E-Count balance		1m 13s >
Warning - By selecting this option you will be stuck in a loop as this repeats the previous options
To move funds between your cards and E-Count To move funds between your cards and E-Count	Please enter your E-Count number	1m 13s >
Manage your cards To manage your cards
Lock a card To lock a card	Please enter your E-Count number	1m 23s >
Unlock a card To unlock a card	Please enter your E-Count number	1m 23s >
Stop a card To stop a card	Please enter your E-Count number	1m 23s >

Report a card lost or stolen

To report a card lost or stolen

40s

Speak with a customer services representative

To speak with a customer services representative

40s

Hear the Options Again

Report Problem

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Last Updated: March 2015 Data provided by: Please Press 1 Team

We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.

PleasePress1.com welcomes opinions and reviews from consumers. In line with our fair and impartial ratings policy, we actively moderate all posts submitted. Any posts suspected to be false or misleading in any way will not be published.

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Endsleigh Insurance Prepaid Cards - Contact Us

0845 872 0821

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