Electrolux General Enquiries
03445 613 613
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1m 43s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 22 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option. WARNING: This number has recently changed from an 0845 or similar number following a change in legislation. We believe the phone menu has not changed but will be checking it again soon. If you notice a change from the options on screen, please let us know
We have rated this a 2 Star menu design as it gives little thought to the customer with a total of 46 options and 6 levels. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
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If you have an Electrolux vacuum cleaner or small appliance If you have an Electrolux vacuum cleaner or small appliance |
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Purchase parts and accessories for your vacuum cleaner To purchase parts and accessories for your vacuum cleaner |
50s > |
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Product and service information For product and service information |
50s > |
If your appliance is still covered by the manufacturers guarantee or you have an extended waranty or insurance plan If your appliance is still covered by the manufacturers guarantee or you have an extended waranty or insurance plan |
41s > |
If you require the telephone number of your local service centre If you require the telephone number of your local service centre |
41s > |
If you don't think your appliance is covered by the manufacturers guarantee or covered by an extended waranty or insurance plan If you don't think your appliance is covered by the manufacturers guarantee or covered by an extended waranty or insurance plan |
41s > |
More information about our products or to check a delivery For more information about our products or to check a delivery |
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If you're enquiring about the delivery of your appliance If you're enquiring about the delivery of your appliance |
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If you're a consumer If you're a consumer |
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If your delivery is today If your delivery is today |
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If your delivery time slot is from tomorrow onwards If your call is relating to a delivery time slot from tomorrow onwards |
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Speak with a member of our team Speak with a member of our team |
1m 42s > |
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Hear the Options Again Hear the Options Again |
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If you would like to leave a compliment for the driver If you would like to leave a compliment for the driver |
1m 35s > |
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Any other query Any other query |
1m 19s > |
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All other enquiries For all other enquiries |
1m 19s > |
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If you're a retailer If you're a retailer |
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If you have a stock or order enquiry If you have a stock or order enquiry |
1m 26s > |
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If you'd like to order literature If you would like to order literature |
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Trade enquires For trade enquires |
1m 43s > |
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Consumer enquires Consumer enquires |
1m 43s > |
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Brochure enquiries Brochure enquiries |
1m 43s > |
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If you'd like to speak to customer care about a post sales issue If you would like to speak to customer care about a post sales issue |
1m 26s > |
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All other enquiries For all other enquiries |
1m 11s > |
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If you would like a brochure If you would like a brochure - or visit our website at www.electrolux.co.uk |
1m 2s > |
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For information about our products and services or to speak to customer care For information about our products and services or to speak to customer care |
1m 2s > |
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All other enquiries For all other enquiries |
1m 2s > |
If you're a retailer If you're a retailer |
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Pre sale enquiries For pre-sale enquiries |
55s > |
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Delivery information For delivery information |
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If you're a consumer If you're a consumer |
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If your delivery is today If your delivery is today |
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If your call is relating to a delivery timeslot from tomorrow onwards If your call is relating to a delivery timeslot from tomorrow onwards |
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Speak with a member of our team Speak with a member of our team |
1m 35s > |
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Hear the Options Again Hear the Options Again |
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If you would like to leave a compliment for the driver If you would like to leave a compliment for the driver |
1m 24s > |
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Any other query For any other query |
1m 14s > |
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All other enquiries regarding your delivery For all other enquiries regarding your delivery |
1m 14s > |
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If you're a retailer If you're a retailer |
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If you have a stock or order enquiry If you have a stock or order enquiry |
1m 19s > |
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If you'd like to order literature If you would like to order literature |
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Trade enquiries Trade enquiries |
1m 32s > |
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Consumer enquiries Consumer enquiries |
1m 32s > |
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Brochure enquiries Brochure enquiries |
1m 32s > |
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If you'd like to speak to customer care about a post sales issue If you would like to speak to customer care about a post sales issue |
1m 19s > |
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All other enquiries For all other enquiries |
1m 4s > |
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Speak to our service centre or book a service visit To speak to our service centre or book a service visit |
55s > |
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All other enquiries For all other enquiries |
55s > |
Hear the Options Again Hear the Options Again |
Last Updated: March 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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