EE Mobile Broadband Accounts
0845 412 3662
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Payments and billing, content lock and lost or stolen For payments and billing, content lock and lost or stolen |
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If you pay for your service as you use it If you pay for your service as you use it |
37s > |
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If you pay a monthly bill Or if you pay a monthly bill |
37s > |
Help with your mobile broadband service or a laptop brought directly from us If you need help with your mobile broadband service or a laptop brought directly from us |
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Help with mobile broadband service If you need help with mobile broadband service |
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If you pay for your service as you use it If you pay for your service as you use it |
46s > |
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Warning - You will be given the following information before being transferred to an operator: If you're having problems connecting to the internet remove your device like your USB modem or data card and then check the SIM card is inserted correctly. Re-start your computer or device and try the service again. You can also get technical support by visiting ee.co.uk if you've already tried that please hold and I will put you through to someone in our team who can help.
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If you pay a monthly bill Or if you pay a monthly bill |
46s > |
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Warning - You will be given the following information before being transferred to an operator: If you're having problems connecting to the internet remove your device like your USB modem or data card and then check the SIM card is inserted correctly. Re-start your computer or device and try the service again. You can also get technical support by visiting ee.co.uk if you have already tried that please hold and I will put you through to someone in our team who can help.
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Help with a laptop brought from us For help with a laptop brought from us |
38s > |
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Warning - You will be given the following information before being transferred to an operator: If you're having problems connecting to the internet remove your device like your USB modem or data card and then check the SIM card is inserted correctly. Re-start your computer or device and try the service again. You can also get technical support by visiting ee.co.uk if you have already tried that please hold and I will put you through to someone in our team who can help.
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Technical query on a tablet device such as an Ipad or Samsung Galaxy tab For a technical query on a tablet device such as an Ipad or Samsung Galaxy tab |
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If you need help activating a new Ipad If you need help activating a new Ipad |
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Warning - You will be given the following information before the options: Depending on which version of the Apple operating system your Ipad has you may need to activate it using iTunes. Simply connect it to your computer using the USB cable provided. Open iTunes and follow the on-screen instructions. If you've already tried that please hold for a member of out team.
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If you pay for your service as you use it If you pay for your service as you use it |
44s > |
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If you pay a monthly bill Or if you pay a monthly bill |
44s > |
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Other Ipad or tablet queries For other Ipad or tablet queries |
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If you pay for your service as you use it If you pay for your service as you use it |
46s > |
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If you pay a monthly bill Or if you pay a monthly bill |
46s > |
Renew your contract or if you're thinking of leaving EE If you want to renew your contract or thinking of leaving EE |
28s > |
Last Updated: September 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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