East Midlands Trains Customer Relations
03457 125 678
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For train times,fares,general enquiries and real time train running information For train times,fares,general enquiries and real time train running information |
45s > |
Buy a train ticket or National Rail Card over the telephone To buy a train ticket or National Rail Card over the telephone |
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Purchase a train ticket or National Rail card To purchase a train ticket or National Rail card |
1m 2s > |
|
Purchase group tickets for 10 or more passengers To purchase group tickets for 10 or more passengers |
1m 2s > |
|
Purchase a ticket or a season ticket with your smart card To purchase a ticket or a season ticket with your smart card |
1m 2s > |
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Purchase a season ticket with a credit or debit card To purchase a season ticket with a credit or debit card |
1m 2s > |
Arrange travel assistance for customers with additional needs To arrange travel assistance for customers with additional needs |
45s > |
Group travel and specialist sales team For our group travel and specialist sales team |
45s > |
Customer services team For our customer services team including lost property |
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Talk about lost property To talk to us about lost property |
1m 14s > |
|
Talk about existing rail ticket bookings made over the telephone To talk to us about existing rail ticket bookings made over the telephone |
1m 14s > |
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Talk about your online booking or help with our website To talk to us about your online booking or help with our website |
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If you want to book a journey via our call centre or enquire about timetables and fares If you want to book a journey via our call centre or enquire about timetables and fares |
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Bookings For bookings |
1m 40s > |
|
Timetable and fare enquiries For timetable and fare enquiries |
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Automated train tracker service Automated train tracker service |
1m 48s > |
|
To speak to an advisor To be connected to an advisor |
1m 48s > |
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If you want to book overnight sleeper travel If you want to book overnight sleeper travel |
1m 33s > |
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All other enquiries regarding bookings via our website For all other enquiries regarding bookings via our website |
1m 33s > |
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If you're travelling today and would like to talk to us about East Midlands Trains services and stationsIf you're travelling today and would like to talk to us about East Midlands Trains services and stations If you're travelling today and would like to talk to us about East Midlands Trains services and stations |
1m 14s > |
|
talk to us about your suggestions and comments or if you have a complaint To talk to us about your suggestions and comments or if you have a complaint |
1m 14s > |
Last Updated: April 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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