Dwr Cymru Welsh Water
Supplier of water to homes and businesses in Wales. Pay your bill, report a leak or manage your account via the website.
PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic. We are in the process of updating these details.
If you are a Dwr Cymru Welsh Water customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Dwr Cymru Welsh Water themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
Services Available
| Service | Phone Number | |
|---|---|---|
| Automated Payments Line | 0800 028 5209 | View Menu |
| Bill/Account and General Enquiries | 0800 052 0145 | View Menu |
| Bill/account enquiries from abroad | 44 2920 907703 | |
| Check a Visitors Officers Identity Card Details | 0800 281 141 | View Menu |
| Developer Services | 0800 917 2652 | View Menu |
| Media Enquiries | 01443 452452 | View Menu |
| Minicom facility for customers with hearing difficulties | 0800 052 4125 | |
| Reporting a Leak | 0800 281 432 | View Menu |
| Request a Publication | 0800 052 0138 | View Menu |
| Sewerage services and emergencies | 0800 085 3968 | View Menu |
| Surface Water Drainage | 0800 052 0149 | View Menu |
| Water Meter Information | 0800 052 0140 | View Menu |
| Water Services and Emergencies | 0800 052 0130 | View Menu |
| Welsh language line (Bill/account enquiries) | 0800 052 6058 |
We welcome your views on Dwr Cymru Welsh Water in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request
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