Co-operative Insurance Society Home Insurance - Insurance Enquiries
08457 46 46 46
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2m 1s
We have rated this a 2 Star menu design as it gives little thought to the customer with a total of 58 options and 6 levels. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
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Motor Insurance For motor insurance |
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Claims For Claims |
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Register a New Claim To register a new claim |
1m 10s > |
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Existing Claims For existing cliams |
1m 10s > |
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Accept or Discuss Your Renewal To accept or discuss your renewal |
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Accept or Make Changes to Your Renewal To accept or make changes to your renewal |
1m 14s > |
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Do Not Want to Renew Your Policy If you do not want to renew your policy |
1m 14s > |
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Talk to Us About Your Policy or to Make Changes To talk to us about your policy or to make changes |
1m 5s > |
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New Customer Calling for a Quote If you are a new customer calling for a quote |
1m 5s > |
Home insurance For home |
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Claims For Claims |
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Register a New Claim To register a new claim |
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Reporting a New Storm or Flood Claim If you are reporting a new storm or flood claim |
1m 20s > |
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All Other Claims For all other claims |
1m 20s > |
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Existing Cliams For existing claims |
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Claims Starts with 05 If your claims starting 05 or if your claim is for liability |
1m 27s > |
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Existing Storm or Flood Damage For existing storm or flood damage |
1m 27s > |
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All Other Enquiries For all other enquiries |
1m 12s > |
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Accept or Discuss Your Renewal To accept or discuss your renewal |
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Accept or Make Changes to Your Renewal To accept or make changes to your renewal |
1m 17s > |
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Do Not Want to Renew Your Policy If you do not want to renew your policy |
1m 17s > |
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Talk to Us About Your Policy or to Make Changes To talk to us about your policy or to make changes |
1m 6s > |
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New Customer Calling for a Quote If you are a new customer calling for a quote |
1m 6s > |
Life Endowment and Platinum bond For life endowment and platinum bond |
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Surrender or Cancel a Policy To surrender or cancel a policy |
1m 4s > |
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Bereavement Claims For Bereavement claims |
1m 4s > |
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Payment and Premium Enquiries For payment and premium enquiries |
1m 4s > |
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Other Enquiries For all other enquiries |
1m 4s > |
ISA,Unit Trust, PEP and Instant AXA Savings Account Enquiries For ISA, Unit trust, PEP and Instant AXA savings account enquiries |
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Valuation or withdrawals on your ISA,PEP or Unit Trust For valuation or withdrawals on your ISA,PEP or Unit Trust |
1m 9s > |
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All instant access saving accounts For all instant access saving accounts |
1m 9s > |
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All other enquiries For all other enquiries |
1m 9s > |
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If you're calling about your ISA statement If you're calling about your ISA statement |
1m 9s > |
Pensions For pensions |
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Personal Pensions For personal pensions |
58s > |
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Stakeholder Pensions For stakeholder pensions |
58s > |
Van, Business and Landlord Insurance For van, business and landlord insurance |
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Van Insurance For Van insurance |
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Claims For Claims |
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Register a New Claim To register a new claim |
1m 24s > |
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Existing Claims For existing claims |
1m 24s > |
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Accept or Discuss Your Renewal To accept or discuss your renewal |
1m 15s > |
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Talk to us About Your Policy or to Make Changes To talk to us about your policy or to make changes |
1m 15s > |
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New Customer Calling for a Quote If you are a new customer calling for a quote |
1m 15s > |
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Business and Landlord Insurance For business and landlord insurance |
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Go Back to Previous Menu Go Back to Previous Menu |
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If correct If correct |
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Motor Insurance If your call related to Motor Insurance |
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Make a Payment To make a payment |
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Calling From Co-Operative Insurance If you are calling from co-operative insurance |
1m 25s > |
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Customer Calling About Your Credit Agreement Or if you are a customer calling about your credit agreement |
1m 25s > |
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Quote For a quote |
1m 16s > |
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Existing Business Or to talk to us about existing business |
1m 16s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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For Further Options Or just hold for further options |
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Make a Payment To make a payment |
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Calling From Co-operative Insurance If your calling from co-operative insurance |
2m 1s > |
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Customer Calling About Your Credit Agreement Or if you are a customer calling about your credit agreement |
2m 1s > |
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New Quote For a quote |
1m 53s > |
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Existing Business Or to talk to us about existing business |
1m 53s > |
Last Updated: October 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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