Churchill Insurance Travel Insurance - Claims

0845 603 3591

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1m 21s

WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 16 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.

This service has been given a 4 Star rating for a good menu design, keeping the number of options (17) and levels (3) low. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.

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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.

Phone Menu Options

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Discuss current policy or renewal If you already have travel insurance with us and wish to discuss your current policy or renewal
Payments or to make any changes to your policy For payments or to make any changes to your policy
Discuss or make changes to your policy To discuss or make any changes to your policy		1m 21s >
Questions about payment, direct debits, instalments or charges For any questions about payment, direct debits or instalments or charges		1m 21s >
Cancel your policy Or if you would like to cancel your policy		1m 21s >
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu
Accept or discuss your renewal To accept or discuss your renewal
Renew now or talk about renewal To renew now or to talk to us about your renewal		1m 14s >
Thinking of leaving us If you are thinking of leaving us		1m 14s >
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu
Claims or emergency assistance For claims or emergency assistance
Report a new claim To report a new claim		1m 10s >
Existing claim If you are calling about an existing claim		1m 10s >
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu

Claims or emergency assistance team Claims or emergency assistance team
Report a new claim To report a new claim		48s >
Calling about existing claim If you are calling about an existing claim		48s >
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu

New quote For a new quote	QuickLink
New quote For a new quote	QuickLink	50s >
If you've already had a quote If you've already had a quote		50s >
Hear the Options Again Hear the Options Again
Go Back to Previous Menu Go Back to Previous Menu

Hear the Options Again

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Last Updated: September 2014 Data provided by: Please Press 1 Team

We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.

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Churchill Insurance Travel Insurance - Claims

0845 603 3591

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