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British Telecom

PLEASE NOTE:   Some  phone numbers may be out of date and phone menus have also changed, following the Covid-19 pandemic.   We are in the process of updating these details.

If you are a British Telecom customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are British Telecom themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers? 


Services Available

Service Phone Number
Broadband or Broadband Talk0800 111 4567View Menu
Broadband or Broadband Talk (From a Mobile)0330 123 4567
Customer Services0800 800 150View Menu
Fault with your Landline (From a landline)0800 800 151View Menu
Fault with your Landline (From a mobile)0330 123 4151
Move Your BT Services0800 100 400View Menu
Move Your BT Services (From a Mobile)0330 1234 150
Paying or Checking Your Bill0800 443311View Menu
Paying or Checking Your Bill (From a Mobile)0330 123 3311

We welcome your views on British Telecom in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request

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