Allianz Insurance Home Insurance, Car Insurance - General Enquiries
0844 209 0841
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2m 21s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 3 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.
This is the menu you hear when you call. Simply click on the options you require to see the next level menu. We have given this service a 3 Star rating as this menu system falls short on design best practice with 31 options and 7 levels.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
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Home For home |
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Make a change to your policy or have a query relating to your insurance If you're calling to make a change to your policy or have a query relating to your insurance |
52s > |
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Claims For claims |
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Report a new home claim If you're calling to report a new home |
1m 13s > |
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Warning - You will be given the following information before being transferred to an operator: Please be advised that you can also contact us via email at yourcoverclaims@allianz.co.uk alternatively please fax us on 01483 790834
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If you're are supplier calling or a customer with a supplier or lost query If you're are supplier calling or a customer with a supplier or lost query |
1m 13s > |
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All other enquiries For all other enquiries |
1m 13s > |
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If you don't have a touch tone phone If you don't have a touch tone phone |
52s > |
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Renew your policy or ask about your renewal quote To renew your policy or ask about your renewal quote |
52s > |
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Hear the Options Again Hear the Options Again |
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All other queries For all other queries |
19s > |
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Car insurance For car insurance |
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Discuss your existing policy To discuss your existing policy |
1m 10s > |
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Claims For claims |
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If you're an Allianz your cover insurance customer and are calling us for the first time to notify us of a new claim If you're an Allianz your cover insurance customer and are calling us for the first time to notify us of a new claim |
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If the incident was not your fault and you have the details of the other party If the incident was not your fault and you have the details of the other party |
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To continue To continue |
1m 41s > |
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All other incidents For all other incidents |
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If your call is regarding a damaged windscreen and you've purchased a windscreen extension. To be transferred to our preferred windscreen supplier Autoglass If your call is regarding a damaged windscreen and you've purchased a windscreen extension. To be transferred to our preferred windscreen supplier Autoglass |
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Arrange for glass repair or replacement To arrange for glass repair or replacement |
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If your car insurance includes glass cover or you have an account with us If your car insurance includes glass cover or you have an account with us |
2m 21s > |
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If your insurance is third party or you don't have glass cover If your insurance is third party or you don't have glass cover |
2m 21s > |
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If you're not sure what glass cover you have If you're not sure |
2m 4s > |
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Talk about your existing appointment Or to talk to us about your existing appointment |
2m 4s > |
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All other calls For all other calls |
1m 48s > |
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All other claims enquiries For all other claims enquiries |
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If you're an Allianz your cover insurance customer or an Allianz your cover approved repairer If you're an Allianz your cover insurance customer or an Allianz your cover approved repairer |
1m 48s > |
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Third parties other than insurers calling to request reimbursement under the telephone writhe agreement Third parties other than insurers calling to request reimbursement under the telephone writhe agreement |
1m 48s > |
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Request reimbursement under the telephone writhe agreement To request reimbursement under the telephone writhe agreement |
1m 48s > |
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If you have a policy query If you have a policy query |
1m 27s > |
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Warning - If you choose to press this option you will be caught in a loop within the phone menu. This option will repeat the main menu!
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Renew your policy or ask about your renewal quote To renew your policy or ask about your renewal quote |
1m 10s > |
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Proof of no claims discount If your call is about proof of no claims discount |
1m 10s > |
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Warning - You will be given the following information before being transferred to an operator: Evidence of your no claims discount is usually shown on your renewal notice from your previous insurer. You can email a copy to service@yourcoverinsurance.co.uk or alternatively forward a copy by post to Your Cover,Freepost NATW263,Bristol,BS32 4BR.
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Hear the Options Again Hear the Options Again |
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All other queries For all other queries |
19s > |
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Last Updated: October 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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