Affinity Water Bills and Account Enquiries
0345 357 2401
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Pay your bill by debit or credit card or to check your balance To pay your bill by debit or credit card or to check your balance |
Requires customer Number |
32s > |
Change your address details To change your address details |
32s > |
If you have an up to date meter reading for us If you have an up to date meter reading for us |
32s > |
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Helpful Hint - After the tone please tell us your customer number which can found towards the top of your bill above the supply address, your meter reading and the date it was taken together with your name and telephone number should we need to contact you. If you'd like us to send you a text message to confirm receipt of your voicemail please also advise of your mobile number. Thank you
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Tell us you have paid a recent bill To tell us you have paid a recent bill |
32s > |
If you have an issue with your fresh water supply or need to report a leak If you have an issue with your fresh water supply or need to report a leak |
32s > |
Sewage or drainage queries For sewage or drainage queries |
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Helpful Hint - We supply the fresh water to your property, we're unable to answer any questions about your drainage these should instead be directed to either Thames or Anglian Water depending on where you live. We collect sewage charges on behalf of Thames and Anglian Water as detailed on your bill. To contact Thames Water please call 08459 200 800, for Anglian Water please call 08457 145 145. Please note these numbers can also be found on the reverse of your bill
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If you still have a query with your fresh water supply If you still have a query with your fresh water supply |
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Domestic customer If you're a domestic customer |
40s > |
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Commercial customers For commercial customers |
40s > |
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Hear the Options Again Hear the Options Again |
Anything else For anything else |
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Last Updated: April 2015 Data provided by: Please Press 1 Team
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