One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up ...More
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
Sometimes, the list of menus doesn't even cover the option I need.. I think there should be an option to speak to someone on every level.Lorna, UK
" I just want to hear the options not comments like 'just so we can get you to where you want to be' or 'your call is important to us' or even 'did you consider using our website' all comments wasting my time and giving the company more time before they connect you."Pat
I hate dealing with a machine. I prefer to talk to a living person,you can't discuss a problem with a machine!John, Sussex
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
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