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To rate any aspect of the service you have received, whether time waiting, hold music or how/if they helped you, please fill out the form provided below.

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Feedback

This is a fantastic idea as it saves the customer time, especially for people like me whose brains switch off whilst listening to menu options! I often have to go over them several times! Sue
This site has saved me time and money when calling various customer service lines. It's so much easier to just Press Ahead through the options - good work!Dave, UK
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
If a company makes it too difficult for me to contact them I will take my business elsewhere. Big companies should support this site.David, Glasgow
The impersonality of the Automated Phone Menus make me feel less valued as a customerBrian, UK