Phoning Call Centres? Get through their menus quickly

Blog - December 2013

  • Nigel's 12 Xmas Wishes

    Nigel's 12 Xmas Wishes

    My 12 Xmas Wishes for the designers of phone menus -perhaps they can become new year resolutions for them all.......More

  • 12 codes of Christmas - the Crackers and the Turkeys

    12 codes of Christmas - the Crackers and the Turkeys

    Nigel has compiled his twelve codes of Christmas; selected for being the helplines Nigel forecasts will be among the busiest this Yuletide, from the big supermarkets and retailers to the home entertainment giants....More

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