How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
The impersonality of the Automated Phone Menus make me feel less valued as a customerBrian, UK
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
The big problem is all the levels of options you have to go through. It's great to see the menu before I even call so I can check what I need is actually an option !Ben, Romsey UK
It seems that companies are trying to save themselves money at the expense of my phone billMatt, Brighton
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