ScotRail Customer Relations Department
0330 303 0112
The details of the services and contact details we hold are listed below... Select the Service and View available Phone Menu details. You may also click to the Company Website and Contact Us pages, See/Add Facebook feedback comments. Please Report an Error if you find one and Rate the Service. We value your feedback.
If your enquiry is about a journey after 1st April If your enquiry is about a journey after 1st April |
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Train times, fares or journey planning information For train times, fares or journey planning information |
36s > |
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Buy a ticket, make a reservation or talk to us about an existing booking To buy a ticket, make a reservation or talk to us about an existing booking |
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Buy a ticket or make a reservation To buy a ticket or make a reservation |
54s > |
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Change or cancel a booking made over the phone To change or cancel a booking made over the phone |
54s > |
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Change or cancel a booking made online To change or cancel a booking made online |
54s > |
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If you're a group or tour operator or a travel management company If you're a group or tour operator or a travel management company |
54s > |
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If you would like to share your feedback with us to make a complaint or compliment If you would like to share your feedback with us to make a complaint or compliment |
36s > |
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Help with your smart card And for help with your smart card |
36s > |
If you travelled before the 1st April If you travelled before the 1st April |
16s > |
Last Updated: May 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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