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Royal Mail General Personal Enquiries

03457 740 740

The details of the service you require are listed below... View available Phone Menu details, Click to the Company Website and Contact Us pages below, See/Add Facebook feedback comments, Report an Error or Rate the Service 8am - 6pm, Monday to Friday. 8am - 1pm on Saturdays

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WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 32 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option. WARNING: This number has recently changed from an 0845 or similar number following a change in legislation. We believe the phone menu has not changed but will be checking it again soon. If you notice a change from the options on screen, please let us know
We have rated this a 2 Star menu design as it gives little thought to the customer with a total of 42 options and 5 levels. Below is the phone menu you will hear when you call. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
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Last Updated: September 2014 Data provided by: Please Press 1 Team

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