Birmingham Airport General Enquiries
0871 222 0072
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1m 44s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 6 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option.
This service receives our lowest 1 Star rating due to the very poor customer experience created by 83 options over 5 menu levels. The phone menu options are listed below. Simply click on the options you require to see the next level menu.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
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Flight information For flight information |
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Flight arrivals For flight arrivals |
Please enter your flight number |
9s > |
Departures For departures |
Please enter your flight number |
9s > |
Go Back to Previous Menu Go Back to Previous Menu |
Security information For security information |
> |
Car parking information For car parking information |
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Book flights and holidays To book flights and holidays |
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Airline information For airline information |
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Flybe For Flybe |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
44s > |
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All other enquiries For all other enquiries |
44s > |
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Ryanair For Ryanair |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
43s > |
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All other enquiries For all other enquiries |
43s > |
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Bmibaby For Bmibaby |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
45s > |
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All other enquiries For all other enquiries |
45s > |
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Thomson airways For Thomson airways |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
44s > |
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All other enquiries For all other enquiries |
44s > |
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Monarch airways For Monarch airways |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
42s > |
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All other enquiries For all other enquiries |
42s > |
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Thomas Cook airlines For Thomas Cook airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
43s > |
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All other enquiries For all other enquiries |
43s > |
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Lufthansa For Lufthansa |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
44s > |
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All other enquiries For all other enquiries |
44s > |
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Air France For Air France |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
43s > |
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All other enquiries For all other enquiries |
43s > |
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All other airlines For all other airlines |
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Aer Lingus For Aer Lingus |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 36s > |
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All other enquiries For all other enquiries |
1m 36s > |
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Emirates For Emirates |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 36s > |
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All other enquiries For all other enquiries |
1m 36s > |
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KLM Royal Dutch airlines For KLM Royal Dutch airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 39s > |
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All other enquiries For all other enquiries |
1m 39s > |
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Swift International airlines For Swift International airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 40s > |
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All other enquiries All other enquiries |
1m 40s > |
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Brussels airlines For Brussels airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 35s > |
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All other enquiries For all the enquiries |
1m 35s > |
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Continental airlines For Continental airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 38s > |
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All other enquiries For all other enquiries |
1m 38s > |
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Scandinavian airlines For Scandinavian airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 37s > |
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All other enquiries For all other enquiries |
1m 37s > |
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Pakistan International airlines For Pakistan International airlines |
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Enquiries relating to missing or damaged baggage For enquiries relating to missing or damaged baggage |
1m 39s > |
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All other enquiries For all other enquiries |
1m 39s > |
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If your airline has not been listed in any of the options If your airline has not been listed in any of the options |
1m 28s > |
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Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
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Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
Airport information For airport information |
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Lost property enquiries For lost property enquiries |
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If your enquiry is relating to items of hand baggage which are lost on board aircraft, lost or damaged hold baggage If your enquiry is relating to items of hand baggage which are lost on board aircraft, lost or damaged hold baggage |
1m 2s > |
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Property lost within the airport site For property lost within the airport site |
45s > |
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Left luggage enquiries For left luggage enquiries |
45s > |
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Disabled access information For disabled access information |
45s > |
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Environmental enquiries or to report a noise concern For environmental enquiries or to report a noise concern |
45s > |
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Details of accommodation at the airport For details of accommodation at the airport |
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Novotel Hotel For the Novotel Hotel |
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Individual reservation For an individual reservation |
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New booking For a new booking |
1m 44s > |
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Existing booking If your call refers to an existing booking |
1m 44s > |
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Group reservation more than 7 rooms For a group reservation more than 7 rooms |
1m 35s > |
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Conference and events booking For conference and events booking |
1m 35s > |
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Another service in the hotel And for another service in the hotel |
1m 35s > |
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Ibis Hotel For the Ibis Hotel |
1m 7s > |
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Etap Hotel For the Etap Hotel |
1m 7s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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Hear the Options Again Hear the Options Again |
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Other airport information For other airport information |
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Speak to the UK border agency at Birmingham Airport To speak to the UK border agency at Birmingham Airport |
1m 41s > |
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Speak to a member of the purchasing department To speak to a member of the purchasing department |
1m 41s > |
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Speak to a member of the information technology department To speak to a member of the information technology department |
1m 41s > |
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Report a security related incident To report a security related incident |
1m 41s > |
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If you're an accredited journalist and wish to speak to a member of the press office If you're an accredited journalist and wish to speak to a member of the press office |
1m 41s > |
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If you wish to comment or complain about service that you have already received If you wish to comment or complain about service that you have already received |
1m 41s > |
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All other airport enquiries For all other airport enquiries |
1m 41s > |
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Go Back to Previous Menu Go Back to Previous Menu |
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Hear the Options Again Hear the Options Again |
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Go Back to Previous Menu Go Back to Previous Menu |
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Hear the Options Again Hear the Options Again |
Job vacancies For job vacancies |
> |
Hear the Options Again Hear the Options Again |
Last Updated: May 2015 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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