AXA Insurance UK Pet Insurance - Pet Claims Line
0845 900 4145
Save Up To
16s
WARNING - WAIT FOR THE INTRO: We found an introduction message that is about 30 seconds long which you must listen to and cannot Press Ahead until you hear the menu options start. Always wait for the options to start for each menu then press the option. Warning - Please note that new policies can only be taken out online at www.axapet.co.uk and our representative will be unable to offer this service.
We have given this service our top 5 Star rating for a really good example of a simple customer friendly menu system. Total Menu Options:2 Menu Levels:1
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
Phone Menu Options
Please Press
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Require Claim Form If you require a claim form |
16s > |
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Warning - Voice recognition required, Please leave the following information, the policy holders name, telephone number, policy number and your pets treatment date, also please advice if you require more then 1 claim form. Simply hang up after you've left your message.
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Speak to a Claims Colleague Speak to a Claims Colleague |
16s > |
Last Updated: September 2014 Data provided by: Please Press 1 Team
We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. This is particularly true in 2020 given the Covid-19 situation. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find any data that is not accurate, please let us know.
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