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  • Have you been hassled by charity calls?

    Have you been hassled by charity calls?

    A recent flurry of news stories has shone light on the questionable methods that various charities are alleged to be using to contact donators. We look at one such case, and ask - 'have you ever experiened this?'...More

  • Call cost changes this summer - what you need to know

    Call cost changes this summer - what you need to know

    From July 1st, big changes will come into effect for those calling service numbers. It's the biggest shake up of the telephone industry in over a decade, and we've got all the information you need to know....More

  • Can you trust on line reviews?

    Can you trust on line reviews?

    From eating out, booking a holiday, or finding a good tradesman; most of us would be lost without review websites such as Trip Advisor, Checkatrade and their counterparts. In fact, it's estimated that up to £23 billion pounds of consumer spending a year is influenced by on line reviews. But can you really trust what they say?...More

  • Is it now easier than ever to switch broadband provider?

    Is it now easier than ever to switch broadband provider?

    Have you ever thought about switching broadband provider, but been put off by the hassle of the process? There may now be a simpler way....More

  • A tale of woe from a Sky customer

    A tale of woe from a Sky customer

    Last time you were on a company website, searching for a Customer Service phone number, you no doubt saw the option to 'chat online'. It's supposed to be quicker and easier than calling; however, as the Daily Mail reports, one Sky customer found out recently that it's not always a better option!...More

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