Blog - 2014
The perils of on hold and piped music
We all know the dread of hanging on the phone to a supplier, whilst loop after loop of incessant hold music assaults our eardrums. When you are on the end of a telephone receiver, there really is no escape. But how do you feel about music played to you whilst you shop?...More
Top 6 tips to help the hard of hearing tackle Automated Phone Menus
Since the launch of PleasePress1.com in May 2013, I've been inundated with feedback about the difficulties that automated phone menus cause us all.However, I have been particularly pleased to receive great feedback from those who are hard of hearing......More
Move Home Without The Hassle...
Moving Home can be a double edged sword. It's hugely exciting to get your hands on those keys and make a fresh start; but the price you pay is the mountain of calls to suppliers that you have to make before and just after your move. Now Please Press 1 has a new way to help! ...More
Don't Stress Before Your Holiday...
It's that time of year again... the great British weather has got you down, and you've booked yourself a break for some fun in the sun. Whilst counting down the days can be exciting, with lots to arrange, it can also be stressful. Please Press 1 has a new way to help!...More
End of 0845 Customer Service Lines in the UK – What you need to know.
Who will be lucky or unlucky? Friday 13th June 2014 marks the end for 0845 numbers for use in customer service. From that same day it will be illegal to provide an 0845 or similar number for a customer service lines....More