One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up ...More
I often have to re-dial as I miss the options first time around. It's so frustrating.Jo, Lincs
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
Sometimes, the list of menus doesn't even cover the option I need.. I think there should be an option to speak to someone on every level.Lorna, UK
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
I hate dealing with a machine. I prefer to talk to a living person,you can't discuss a problem with a machine!John, Sussex
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