How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
I tried your service and I must say it worked first time!Max, UK
The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
Like the site. I don’t like phone menus – I feel that they are not there for my benefit, only for the company. Alex, Chichester UK
Often I call a customer service centre knowing that my query can only be answered by a person and that it won't fit into any category on a menu. However I have to plough through the full menu and often several sub-menus to get to the option of actually speaking to someone. Typically this can take 2 or 3 minutes, meaning that by the time I actually get to speak to someone I am already frustrated and irritated.Jan
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
The impersonality of the Automated Phone Menus make me feel less valued as a customerBrian, UK
We've noticed that you're visiting the #from# country section of
the site from a country that we have a dedicated section for.
Would you like to visit the #to# section of the site