One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up ...More
Auto-menus are an absolute pain. Companies who use them put profits before customers. I will move my business to a supplier because they offer a service where PEOPLE are at the end of the line.Louisa
Very often I just have a general query and I just want to speak to a real live person who can answer me instead of going though menus which incur more costs.Scott, UK
The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
It seems that companies are trying to save themselves money at the expense of my phone billMatt, Brighton
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
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